Last Updated: August 8, 2026
SMAJ Business Solutions, Trainings and Consulting Services, operating as SMAJ Consulting (“SMAJ Consulting,” “we,” “us,” or “our”), is committed to protecting the privacy and personal information of our clients, website visitors, partners, and other individuals who interact with us.
This Privacy Policy explains how we collect, use, disclose, protect, and retain personal information through our website and in connection with our business, consulting, training, and support services.
By using our website or voluntarily providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. About SMAJ Consulting
SMAJ Consulting was founded in Calgary, Alberta, to provide businesses, non-profit organizations, charities, social enterprises, community groups, and other organizations with business and organizational consulting support.
Our services include business setup and development, non-profit formation and governance, charity registration support, grant writing and fund development, project management and compliance, training, and capacity building.
2. Privacy Laws
SMAJ Consulting is committed to handling personal information in accordance with applicable privacy laws, including Alberta’s Personal Information Protection Act (PIPA) and, where applicable, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
The specific privacy legislation that applies may depend on the nature of the information, the services involved, and the circumstances in which information is collected or used.
3. Personal Information We Collect
Depending on how you interact with us, we may collect information such as:
- Name and contact information
- Email address
- Telephone number
- Organization or business name
- Job title or professional information
- Information submitted through contact, consultation, registration, or inquiry forms
- Information relating to your business, organization, project, funding, or consulting needs
- Information provided when registering for training, workshops, or events
- Correspondence and communications with SMAJ Consulting
- Website usage information, such as IP address, browser type, device information, pages visited, and approximate location
- Information voluntarily provided through applications, surveys, feedback forms, or other communications
We will generally collect only information that is reasonably necessary for the purposes identified in this Privacy Policy or otherwise permitted by applicable law.
4. How We Collect Information
We may collect personal information:
- Directly from you when you contact us
- Through forms on our website
- When you request a consultation or service
- When you register for an event, workshop, or training program
- During the course of providing consulting services
- Through email, telephone, or other direct communications
- Automatically through website technologies such as cookies and analytics tools
- From third parties where permitted by law and where reasonably necessary to provide our services
Where reasonably possible, we collect personal information directly from the individual concerned.
5. How We Use Personal Information
We may use personal information to:
- Respond to inquiries and requests
- Schedule consultations and meetings
- Provide consulting, training, and related services
- Understand your business or organization’s needs
- Prepare proposals, applications, reports, or other requested materials
- Communicate with clients and prospective clients
- Process registrations and service-related requests
- Improve our website, services, and customer experience
- Send service-related communications
- Send newsletters, updates, or promotional communications where permitted and where appropriate consent has been obtained
- Maintain business and administrative records
- Prevent fraud, misuse, or unauthorized activity
- Meet legal, regulatory, contractual, or professional obligations
- Protect the rights, property, and security of SMAJ Consulting and others
We will not use personal information for purposes unrelated to the purposes for which it was collected unless permitted or required by law or we obtain appropriate consent.
6. Consent
Where required by applicable law, SMAJ Consulting will obtain meaningful consent before collecting, using, or disclosing personal information.
Depending on the circumstances and sensitivity of the information, consent may be express or implied where legally permitted.
You may withdraw consent to certain uses of your personal information by contacting us. Withdrawal of consent does not affect processing that is permitted or required by law, or processing necessary to fulfill an existing contractual or service relationship.
Where you unsubscribe from marketing communications, we will take reasonable steps to stop sending those communications.
7. Disclosure of Personal Information
SMAJ Consulting does not sell or rent personal information.
We may disclose personal information when reasonably necessary to provide our services or operate our business, including to:
- Service providers and contractors who assist us with website hosting, technology, communications, administration, payment processing, scheduling, or other business functions
- Professional advisers where reasonably necessary
- Organizations or parties involved in delivering a service requested by you, where appropriate
- Government, regulatory, or other authorities where required or permitted by law
- Other parties with your consent or as otherwise authorized by applicable law
Where we use third-party service providers, we take reasonable steps to ensure that personal information is handled appropriately and protected through contractual, organizational, or technical safeguards as appropriate.
8. Website Analytics and Cookies
Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, improve functionality, and measure the effectiveness of our website.
For more information, please see our Cookie Policy.
9. Third-Party Websites and Services
Our website may contain links to websites, platforms, or services operated by third parties.
SMAJ Consulting is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policies of third-party services before providing them with personal information.
10. Data Security
We take reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, collection, use, disclosure, copying, modification, or destruction.
Security measures may include access controls, passwords, secure systems, appropriate permissions, encryption where appropriate, monitoring, and other reasonable safeguards.
However, no method of transmitting or storing information can be guaranteed to be completely secure.
11. Data Retention and Disposal
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business records, resolve disputes, comply with contractual obligations, or satisfy legal and regulatory requirements.
When personal information is no longer reasonably required, we will take reasonable steps to destroy, delete, or anonymize it securely.
12. Accessing and Correcting Your Information
Subject to applicable legal exceptions, you may request access to personal information that SMAJ Consulting holds about you.
You may also request that inaccurate or incomplete personal information be corrected.
Requests should be submitted using the contact information provided below. We may need to verify your identity before processing an access or correction request.
13. Privacy Questions and Complaints
If you have questions, concerns, or complaints about how SMAJ Consulting handles your personal information, please contact our privacy contact using the information below.
We will review privacy concerns and take reasonable steps to investigate and respond to complaints.
If you are not satisfied with our response, you may have the right to contact the Office of the Information and Privacy Commissioner of Alberta or another applicable privacy regulator.
14. Children’s Privacy
Our website and services are intended primarily for businesses, organizations, professionals, and other adult users.
We do not knowingly collect personal information from children for purposes unrelated to the services we provide. If you believe a child has provided personal information to us, don’t hesitate to get in touch with us so that we can review and take appropriate action.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable legal requirements.
The updated version will be posted on this page with a revised “Last Updated” date.
16. Contact Us
SMAJ Business Solutions, Trainings and Consulting Services (SMAJ Consulting)
Calgary, Alberta, Canada.
Contact: info@smajconsulting.org
Website: www.smajconsulting.org
If you have a question about this Privacy Policy or wish to make a privacy request, please contact us using the information above.